Refund policy

 

Rebloom Return, Refund, and Exchange Policy

At Rebloom, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we offer a simple and straightforward return and refund process.

Returns

  • Return Period: You have 30 days from the date of delivery to return your products.
  • Eligibility: Products must be unused, unopened, and in their original condition to be eligible for a return.
  • Damaged/Defective Products: If your product arrives damaged or defective, inform us within 7 days to receive a full refund or exchange.
  • How to Initiate a Return: Contact our customer service team at support@rebloom.com with your order details.

Refunds

  • Once we receive and inspect your returned product, we will notify you via email about the approval or rejection of your refund.
  • If approved, the refund will be credited to your original payment method within 7-10 business days.
  • Note: Shipping fees are non-refundable.

Exchanges

To request a product exchange, please follow the steps below:

  • Wrong Order Placed:
    If you've placed an incorrect order, please initiate a return request within 24 hours of delivery.
  • Damaged or Defective Product:
    Exchanges are only applicable in the case of damaged or defective items. Please file your exchange request within 24 hours of delivery.
  • Once approved, your replacement will be processed and shipped within 3-5 business days & delivered within 7 business days.

Non-Returnable Items

The following items cannot be returned:

  • Products marked as final sale.
  • Products that are opened or used.

How to Contact Us

For any return, refund, or exchange inquiries, feel free to reach out to us: